I love, love, love this article written by the Starbucks CEO, Howard Schultz. It proves that heart is what really helped Starbucks get its mojo back.
How Starbucks Got Its Mojo Back – Newsweek.
Very interesting and impressive story about Starbucks. I don’t shop there, but this makes me want to give it another try.
I know! I thought the same thing! =)
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